v7v7 Privacy
Policy

This Privacy Policy explains how v7v7 collects, uses, stores, and protects the personal data of players and visitors who use the v7v7 platform — including the website at v7v7.today and the v7v7 mobile app. We take privacy seriously, and this document is written to be clear and readable, not buried in legal language that nobody actually reads.

By registering an account or using v7v7, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use v7v7.

v7v7 collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide:

• Full name and date of birth (required for registration and age verification)
• Email address and mobile phone number
• Mobile wallet details used for deposits and withdrawals (bKash, Nagad, Rocket)
• Identity documents submitted for verification purposes
• Communications you send to our support team

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Pages visited, time spent on the platform, and features used
• Betting history and transaction records
• Session data and login timestamps

v7v7 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. Here is a breakdown of how your data is used:

• Account management: To create and maintain your v7v7 account, verify your identity, and manage your preferences.
• Payment processing: To process deposits and withdrawals through your registered mobile wallet and verify that transactions are legitimate.
• Age and identity verification: To confirm that you meet the minimum age requirement of 18 years and that your account details are accurate.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Responsible gaming: To monitor betting patterns and identify players who may need support, and to enforce self-exclusion and limit settings.
• Platform improvement: To analyse how players use v7v7 and make improvements to the website, app, and game selection.
• Marketing communications: To send promotional offers and updates to players who have opted in. You can opt out at any time.

v7v7 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, payments, and game access.
• Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests: We process some data — such as technical and usage data — to maintain platform security, prevent fraud, and improve our services. We do this only where our interests do not override your privacy rights.
• Consent: For marketing communications, we rely on your explicit consent. You can withdraw this consent at any time without affecting your account.

v7v7 does not sell your personal data. We share data with third parties only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties we may share data with are:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies.
• Identity verification providers: Where required, we use third-party services to verify your identity and age. These providers receive only the data needed for verification.
• Technology and hosting providers: Our platform infrastructure is supported by third-party technology providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: We may be required to share data with government bodies or law enforcement agencies where required by law or in response to a valid legal request.
• Fraud prevention services: We may share data with industry fraud prevention databases to protect the platform and other players from fraudulent activity.

v7v7 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: Help us understand how players navigate v7v7 so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Preference cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using v7v7, but some features may not work as intended.

v7v7 retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. The general retention periods we apply are:

• Account data: Retained for the duration of your account and for up to 5 years after closure, in line with anti-money laundering requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents: Retained for the period required by applicable regulations, typically 5 years from account closure.
• Support communications: Retained for up to 3 years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you.

v7v7 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmitted between your device and our servers
• Encrypted storage of sensitive data including payment details and identity documents
• Role-based access controls limiting staff access to data on a need-to-know basis
• Regular security audits and vulnerability assessments
• Two-factor authentication options for player accounts
• Automated monitoring for suspicious login activity and unusual transactions

You have the following rights in relation to the personal data v7v7 holds about you. To exercise any of these rights, contact our support team at [email protected].

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can ask us to delete your personal data. Note that we may be required to retain some data for legal reasons even after account closure.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request your data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting your account.
• Right to object: You can object to processing based on legitimate interests where you feel your rights outweigh our interests.

v7v7 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by a minor, the account will be closed immediately and any data collected will be deleted as quickly as possible.

If you believe a minor has registered on v7v7, please contact us at [email protected] so we can investigate and take appropriate action. We take underage access to gambling platforms very seriously and work actively to prevent it.

v7v7 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect how we use your data, we will notify registered players via email or in-app notification before the changes take effect. Continued use of v7v7 after the publication of an updated policy constitutes your acceptance of the changes.

We encourage you to review this page periodically so you are always aware of how your data is being handled.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how v7v7 handles your personal information, please get in touch:

• Email: [email protected]
• Live chat: available through the v7v7 website and app, 24/7
• FAQ: visit the FAQ page for answers to common questions

For questions about your account terms, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.